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Shipping

Shipping

Our goal is to get every order shipped within one business day of being placed. The general time standard is typically 2-9 days in the 48 contiguous states for USPS deliveries. From time to time, the post office will have a delay.

Enjoy free ground shipping on any purchase to the 48 continental United States only.  Purchase must be over $65. Does not apply to multiple delivery attempts due to inaccurate information or inability to deliver to your address.

 

If your purchase is under $65, you only have to pay a $5 flat fee!

 

Please note that we package your order as soon as we can, but UPS only picks up our boxes on business days. If we create the label on a Saturday, it does not get picked up by UPS till Monday. They also do not pick up on US Holidays. 

 

Shipping to International Countries 

We ship to Canada and Mexico and other International Countries by UPS exclusively. You will have the option of which delivery service from UPS that you prefer to use at checkout. We do not cover the shipping on any returns or exchanges from outside the USA. Free Shipping offers are not included on any international order. Some brands and items can not be shipped to addresses outside of the USA. The customer will be responsible for all taxes and duties when your package is delivered by UPS. 

 Route

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here

 

 

Buy Online, Pick Up In Store or Curb Side Pick Up


Sometimes it’s just more convenient to shop online, even if there’s a store nearby.

If your zip code is within driving distance of Laredo, Texas, you will see an option appear when you are ready to finalize your purchase called “Pick Up In Store”. If you choose this option, your order will be ready to pick up at our Loop location on the next day if your order was placed before noon, and within two days otherwise. There is no fee for this service.

 

What Our Customers Are Saying

Our customers love the quality and style of Casa Raul’s western wear. See why we’re the trusted choice for western apparel.

Proudly serving the communities of South Texas and Northern Mexico for over 75 years, Casa Raul Western Wear opened its doors in 1946 in Laredo, Texas. Casa Raul Western Wear has a reputation across the region for its dedication to quality customer service and outstanding selection of merchandise

Don Benton

"I absolutely love all the products casaraul have to offer. Never disappoint always get my items in a timely manner!"

Dee

"Excellent service from Seller. Would deal with again and again. Super fast shipping couldn't be more happier AAAAAAA++++++++ ???"

James Gonzalez

"Excellent service. My hat came in great shape. It was perfectly packed, it came in on time and it fits perfectly. I can be more pleased! I will be buying from Casa Raul again."

Pamela Aguilar

"When I called to check on the status of my online order the young lady that I spoke with was helpful and friendly. Pretty quick shipping as well, will definitely buy from this store again thank you."

Araceli Cervantesle

"My experience couldn't have been better. My shoes aree better than they looked online and they arrived a day and a half after placing my order. I willll definitely recommend Casa Raul to all my friends and family."

Betty Rivera

"First time buyer, fast and quick delivery. Received it in original box. Would definitely buy again."

Daniel

"These boots are fantastic, they look just as good as their photos. The people at Casa Raul shipped them out quick and answered all my questions prior to me buying them. I’ll be getting another pair of boots from here as soon as possible."

Larson

"Received item quickly. Thank you! I trust this seller and would order from them again."

Adam Chan

"5 Star seller! went over and above to exchange a shirt, and express mail a smaller size in time for the event we needed it for, great communication too!"

Vanessa Smith

"Item as advertised. Good communication. This is my second purchase from them and it won't be the last. Thanks A++++++++++++++++"

William Tyson

"Great seller and a perfect transaction! Well packaged, very fast delivery and a pleasure to work with. I highly recommend this seller to all, 5 stars and AAA+++"

Richard Juliano

"SMOOTH TRANSACTION & FAST SHIPPER! A+ THANKS!"

Billy Howard

"Excellent seller. Brilliant item as expected! Fast delivery from the US to the UK! Would def buy again from this seller. A+++++"

Ross Spence

"The boots look even better in person , Thank God I purchased them and what can I say about Casa Raul hands down on amazing store with great stuff ..Thanks for another great purchase and soon to buy more.."

Eduardo Sanchez