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Privacy Policy

We also do not support SPAM. We are committed to sharing information and advertising promotions to our valued customers and we respect their privacy. Each of our email special promotions come with a simple "unsubscribe link" that permanently removes your address from our list.

 

This Privacy Policy applies only to this website, our mobile sites, and our use of social media sites (collectively, the “Sites”), and any other personal information obtained when you call, email, or otherwise communicate with Casa Raul Western Wear. By accessing the Sites on any computer, mobile phone, tablet, or other device (collectively, “Device”), making a purchase from CasaRaulWW.com, or otherwise interacting with CasaRaulWW.com, you agree to the terms of this Privacy Policy. If you do not agree to the policy, please do not use the Sites.

 

Types of personal information we may gather

CasaRaulWW.com gathers personal information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience. The following are examples of the personal information we gather from you.

  • Purchases - When you place an order, you give us your name, address, phone number and/or e-mail address plus payment information. For the information we collect, we are PCI compliant.
  • Non-Purchases - There may be instances when you are not making a purchase at Casa Raul and you give us your name, address, phone number and/or e-mail address, and where applicable, payment information, or when somebody else gives us your name, address, phone number and/or e-mail address, and where applicable, payment information. .
  • E-Mail Updates - When you subscribe to receive e-mails updates featuring exclusive offers (like free shipping), product news, special discounts, contest announcements and more, we require your e-mail address.

 

Information We Collect Automatically

When you visit the Sites, we may collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes. We use cookies to help process your order through our website and to provide you with a personalized shopping experience. A cookie is a small text file that is placed on your computer when you access the Sites and allows us to recognize you each time you visit the Sites. To place an order and complete your transaction on Casaraulww.com, you must have "cookies" enabled on your Web browser. If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus. Note that browser-management tools for cookies are outside of our control and we cannot guarantee their effectiveness.

Use of Information

We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products; (2) to respond to your inquiries; (3) to send you a confirmation email when you make a purchase; (4) to review Site usage and operations; (5) to address problems with the Sites, our business or our services; (6) to protect the security or integrity of the Sites and our business; (7) to monitor the Sites for compliance with our Terms of Use and the law; (8) to contact you with Site updates, newsletters and other informational and promotional materials from us and third party marketing offers from our trusted partners, as well as from other companies; and (9) to provide interest-based advertising to you based on the way you browse and shop on the Sites and other platforms.

 

Disclosure of Information

We may disclose information collected from and about you as follows: (1) to our related companies and service providers, to perform a business, professional or technical support function for us; (2) to our marketing partners, advertisers or other third parties, who may contact you with their own offers; (3) as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; (4) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about Site users with third parties.

 

Please note that if you voluntarily submit any personal information for posting on the Sites, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.

 

Our Email Program

If you have agreed to receive marketing emails from us, you can opt out anytime by clicking the unsubscribe link in the emails. We might still send emails to you about your transactions, accounts you have with us and any contests, sweepstakes you have entered. You may still receive marketing text messages if you have opted in to receive them.

 

Security

We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.

 

Use By Non-US Residents

The Site is operated in the United States under United States law. We do not intentionally offer goods and services to individuals outside of the United States. If you reside in another country, please be aware that any information you provide to us will be collected and stored in the United States or other countries that may have data privacy laws that are less protective than the laws where you reside.

 

Right to Lodge Complaints

We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.

 

 

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