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Shipping

Shipping

Our goal is to get every order shipped within one business day of being placed. The general time standard is typically 2-9 days in the 48 contiguous states for USPS deliveries. From time to time, the post office will have a delay.

Enjoy free ground shipping on any purchase to the 48 continental United States only.  Purchase must be over $65. Does not apply to multiple delivery attempts due to inaccurate information or inability to deliver to your address.

 

If your purchase is under $65, you only have to pay a $5 flat fee!

 

On all orders, you can upgrade your shipping to UPS Ground for a $10 Flat fee or $30 Flat Fee for UPS 2 Day Air. Orders must be in by noon central time for it to ship the next business day. Hats and large items are excluded from 2 Day Air.

Please note that we package your order as soon as we can, but UPS only picks up our boxes on business days. If we create the label on a Saturday, it does not get picked up by UPS till Monday. They also do not pick up on US Holidays. 

 

 Route

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here

 

 

Buy Online, Pick Up In Store or Curb Side Pick Up


Sometimes it’s just more convenient to shop online, even if there’s a store nearby.

If your zip code is within driving distance of Laredo, Texas, you will see an option appear when you are ready to finalize your purchase called “Pick Up In Store”. If you choose this option, your order will be ready to pick up at our Loop location on the next day if your order was placed before noon, and within two days otherwise. There is no fee for this service.